Organization Overview:
Lakeshore Legal Aid serves low-income people, seniors, and survivors of domestic violence and sexual assault in a holistic manner to address clients’ legal issues and improve our communities. Lakeshore provides free direct legal representation in southeast Michigan, client intake, advice, and brief legal services throughout Michigan via our attorney-staffed hotline. Our practice areas include housing, family, consumer, elder, education, and public benefits law.
Position Overview:
Lakeshore Legal Aid has an opening for a full-time Office Administrator in our Detroit, MI office. Our offices vary in staff size and specific needs. The Office Administrator supports our dedicated staff who advocate and litigate on behalf of low-income and senior clients. Office Administrators will treat clients, co-workers and others with dignity and respect.
Responsibilities:
- General - Answer telephones: provide information or direct calls to the appropriate person or agency. Greet office visitors and clients. Schedule and confirm appointments. Establish a respectful working relationship with vendors and contractors to resolve any concerns or Make sure any incoming fax documentation is distributed correctly.
- Mail - Retrieve the mail, sort, distribute, and process outgoing Take outgoing mail to post office and replenish postage for office.
- Financial - Petty Cash, bank deposits, and Order office supplies and submit vendor invoices.
- Client Files & Documents - As instructed: create, file, or retrieve client files, assist in preparing other documents, drop off or pick-up court documents from the courthouse and use the database system for data entry for client case information. File and organize closed files within the office area. Shred any documents and files as instructed according to the agency’s policy.
- Operation of Office Equipment - Computers, multi-functional machines, telephones and audio/visual
- Provide additional administrative and clerical support as
Requirements:
- Minimum 2 years of administrative and/or office support
- High School Diploma or GED Associates Degree preferred.
- Ability to determine and apply priorities and be a problem solver; however, can recognize when to seek guidance from supervisor.
- Must be able to communicate effectively, be empathetic and understand that our clients are a diverse representation of the community.
- Proficient in the use of Microsoft Office products including Microsoft Edge (formerly IE), along with Google Chrome and Mozilla Firefox.
- Professional written and verbal communication skills are essential as well as the ability to exercise discretion when processing confidential information.
- Ability to work independently or collaborate with co-workers and a willingness to adapt to changing office demands.
- Must have reliable transportation and be able to attend mandatory meetings/trainings.
- Potential hires are subject to a background
Salary
Starting salary ranges from $18.60 to $23.93 an hour and is commensurate with qualifications and includes excellent benefits including medical, dental, vision, life insurance/AD&D, short-term and long- term disability, retirement plan, and paid time off (PTO).
To apply, submit your cover letter and resume at our website www.lakeshorelegalaid.org
** Applications will be accepted until 5 pm, September 30, 2022, or until the position is filled, whichever is sooner. **
LLA values diversity and is an equal opportunity employer.